My name is Peter Jørgensen Madsen and I have worked with endpoint computing since 1996. I started my career in IT as an IT Help Desk / Onsite supporter and today I work as a consultant in the Copenhagen area in Denmark. My primary focus is on Microsoft technologies and in particular, everything related to Windows endpoints in a corporate environment. Device management and provisioning with Intune and Autopilot is one of my main areas of expertise. The security and compliance aspect of the Windows client is also covered by my skill set working with Microsoft 365, Defender, Entra ID and Purview.
Scenario: You have enabled BitLocker in your enterprise with default settings. Now the service desk gets frequent calls from end users because their PCs have entered BitLocker recovery mode after a reboot.